Compliance: Making It Part Of An Organization's DNA

An organization can maintain perfect compliance by weaving certain habits in its moral and ethical fiber. Here are some examples of these habits and how to educate your staff.

Compliance is an essential element without which no organization can achieve sustainable success. Compliance is a function of humility, willingness to learn and abide by the law, leadership, and transparency.  If each employee in an organization focused on this vital aspect with adequate attention, audits would become less of an ordeal and management could worry less about consequences, fines, and disbarments and focus on growth strategies instead. Here are some things that can help make compliance an integral part of an entity’s culture:

  1. Actions Should Reflect The Non-Negotiable Nature Of Compliance – Mere words do not suffice when it comes to asserting the importance of compliance. Actions that reinforce the seriousness of those words are what leave an indelible impression on the staff and make them work toward being compliant in everything they do.
  2. Complete Buy-In From The Leadership Team Is A Must – It is essential for the entire leadership team to solidly back compliance to ingrain it in every fiber of an organization’s fabric. Each member of top management should believe in the importance of being compliant and should never opt for easier compromises.
  3. Constant Training Is Essential – Grooming your staff to be compliant is not an easy task, and it cannot be achieved by merely organizing yearly training sessions or reviews. Building a thoroughly compliant organization takes constant awareness, training, and education. Weekly emails with tips on how to be compliant, encouraging staff feedback, and including compliance as a mandatory topic in the orientation sessions scheduled for new hires are all examples of how continual emphasis can be achieved.
  4. Quiz And Question Employees On Compliance Topics Often – Spot quizzes can be a fun way to test a department’s readiness as far as compliance is concerned. Posing compliance related issues to your employees can help you gauge their ability to think on their feet and respond immediately. Appreciating correct answers right away by giving rewards or small tokens/prizes can go a long way in motivating your employees to stay compliant.
  5. Celebrating Compliance Is Vital – Adherence to the law should not come across as a painful task. By showcasing it as a positive, it can become easier to incorporate compliance in the day-to-day functioning of an organization.
  6. Regularly Review Operations – Every process in the organization needs to be reviewed on a regular basis including hiring and orientation, training, performance management, and exit interviews. Such reviews help spot flaws in procedures that can cause compliance issues in the future.
  7. IT Processes Should Be Compliant – Once the processes are re-engineered to be compliant, the IT tools used as part of these processes should also be re-designed to fall in line with the compliance standards.
  8. Never Ignore The Importance Of Documentation And Record-Keeping – Maintaining proper, transparent documentation that helps measure compliance is an absolute must for the success of any compliance program and periodically sharing these reports with the management is a good practice.
  9. Set Up A Compliance Committee – Appointing a team of senior executives as part of the compliance committee to review the compliance program is a best practice adopted by most successful companies. Such a committee is responsible for tailoring the program to fit the organization’s needs, functions, and regulatory status.

Without a strong emphasis on compliance, it is impossible to establish a successful business entity. Therefore, it is critical to implement initiatives like the ones mentioned above to bolster your organization’s compliance quotient and to achieve long-lasting success.

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